Privacy Policy

Alpaca Atlas doesn’t require an account and doesn’t collect personal information such as your name, email or payment details, unless you choose to write to us through our contact form.

The searches you type are processed to show matching products. If our AI-assisted search is enabled, your search text (never personal data) may be sent to our AI provider solely to interpret it.

Search statistics

To improve search, we keep anonymous records of how it’s used:

• what you searched for and how we interpreted it (the filters we applied);
• how many results it returned and which ones came first;
• which results you opened, their position, and whether you went on to a store;
• whether you rephrased your search right after.

These records are linked only to a random ID that lives in your browser tab and disappears when you close it. We don’t store your IP address or email, and we don’t use cookies for this. If you type an email address or a phone number into the search box, we remove it before saving. Records are deleted after 12 months and are used only to improve search on this site.

Contact form

If you write to us through the contact form, we receive your email address, your message and anything else you choose to include (your name, a store or a link). Our hosting provider stores the message and forwards it to our inbox. We use it only to reply to you, never for marketing, and we delete it once your request is handled, at the latest after 12 months.

Our hosting provider keeps standard technical logs (such as IP address and browser type) for security and reliability. When you click through to a store, that store’s own privacy policy applies.